![]() If you press the "Manage this device" button, your device is already in the new system, and you will have access to it. And you need direct access to the device itself.Under Options / General, you will find the section "Manage this device" (you need to scroll down a bit). GeneralThis article applies to TeamViewer customers with an Enterprise/Tensor license.TeamViewer Performance and Scalability Enhancements is a new system to manage and connect to your devices remotely. RequirementsTo use TeamViewer Performance and Scalability Enhancements, you needTeamViewer version 15.11.6 or newera TeamViewer Tensor license.How to make use of the Performance and Scalability EnhancementsMake your device a managed deviceThere are different solutions for this:Manual assignmentTo make your device a managed device, you must use a TeamViewer Full Client version 15.11.6 or higher and be logged in with a Tensor account. Users can then accept the remote assistance request.Performance and Scalability improvements for Managed Device and Managed Groups - TeamViewer Support A notification also appears when the app opens. When you start a remote session, users see a notification flag on the Company Portal app icon on their device. When finished, close the TeamViewer window. For full details of what you can do, see the TeamViewer community page (opens TeamViewer's web site). In TeamViewer, you can complete a range of actions on the device, including taking control of the device. ![]() After Intune connects to the TeamViewer service, you'll see some information about the device.From the list, select the device that you want to remotely administer > New Remote Assistance Session.In the the Microsoft Endpoint Manager admin center. ![]() Enter your TeamViewer license credentials, and then Sign In.Īfter the connector is configured, you're ready to remotely administer a device. A web page opens to the TeamViewer site.Select Log in to TeamViewer to authorize. ![]()
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